Exceeding Expectations

The Laurel Way

At The Laurels of Galesburg, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

Carol

“We have been in a few nursing homes, and this is by far the cleanest, and everyone is always happy!  The food is good and always plentiful.  They have wonderful activities and very good therapy.  And by the way, some of my favorite people work there.”

The Fish family

“We just want to thank you for all of your hard work.  You were very helpful.  It was a pleasure working with you and it seems as though things will work out eventually.  Thanks again for making this transition so easy for all of us.”

James

“Your therapy department is excellent.  All of your therapists were of the highest quality.  The quality of care you offered was excellent.  Your nurses, aides, etc. were of the highest caliber.  Their performance was excellent.”

The Smith Family

“Thank you for all you've done for my mother. You made this a home, not a nursing home. She always said you treated her very well. I appreciate all the kindness you gave me, It will never be forgotten.”

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